Confirmit Professional: The Ultimate Platform for MR and EFM activities

Confirmit Professional provides Market Research agencies and global organizations with the tools they need to unlock the power of the Confirmit platform.

The combination of advanced features and an easy-to-use modular design tool enables users to develop tailored, professional, and powerful surveys quickly and efficiently. From short, snappy surveys aimed at eliciting customer feedback on a particular issue, to complex market research studies that utilize panels, Confirmit Professional provides your survey developers with everything they need.

Get Started Quickly
You can quickly be up and running on Confirmit Professional’s flexible and sophisticated platform. With limited training, you can create complex surveys comprised of a range of question types, routing, and the right branding that ensure an excellent respondent experience.

Confirmit Professional allows you to build up a library of reusable questions and templates, making survey development fast, easy, and repeatable as you move forward.

Maximize Response Rates
Ensuring a positive respondent experience is vital to maximizing response and completion rates for any survey project or extensive feedback program. Confirmit Professional gives you the power to create engaging surveys using a range of layouts, images, and intuitive question designs.

Excessively long surveys, that make respondents feel their time isn’t being well spent, will never deliver high completion rates. Confirmit Professional allows you to develop advanced routing patterns so respondents don’t have to skip through irrelevant questions. And by integrating Confirmit with your existing systems, you can avoid asking background questions to which the answers are already known. The result? Concise, engaging surveys that respondents are happy to complete.

Share Your Results
Confirmit Professional enables you to build intuitive, flexible, reporting dashboards so you can easily share the results of your surveys with customers or colleagues. By using Reportal Designer in Confirmit Professional, you can create one master report which is then automatically filtered depending on the requirements of your audience. For example, you can configure a report so that users in a particular region will only see results relevant to that area.

Create Action Through Your Business Processes
As well as deploying surveys for specific projects, you can automate the deployment to respond to people’s interaction with your business. Follow-up on calls made to your contact center, customer complaints, or recent product purchases to maximize the relevance to your customer and the accuracy of your data. If the feedback you receive requires immediate attention, you can set up alerts to ensure that these issues are resolved quickly, improving customer retention and satisfaction. Confirmit Professional allows you to not only gather information, but ensure you act upon it as well, maximizing Return On Investment.

Work with the Most Reliable Platform Available
The Confirmit platform is the most reliable, scalable, and secure in the industry. Confirmit Professional allows you to benefit from the end-to-end functionality of the platform to develop comprehensive, actionable, research programs and generate value at every stage of your business.

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